Privacy Policy

Effective Date: July 21, 2026

Website: ShopVolt.com.ng

Brand Name: ShopVolt

Customer Support Line / WhatsApp: 07064666403

At ShopVolt, we value your trust and are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws in Nigeria.

By accessing or using ShopVolt.com.ng, placing orders, or contacting our support team, you agree to the practices described in this policy.

1. Information We Collect

We collect only the minimum necessary personal data required to process your orders, fulfill deliveries, and provide customer support. This includes:

  • Personal Details: Full name, phone number, and delivery address (for processing and home delivery nationwide).
  • Account Details: Email address and login credentials (if you create an account on our platform).
  • Order & Transaction History: Details about products purchased, payment status, and delivery records.
  • Technical & Usage Data: IP address, browser type, device details, and browsing patterns on our website collected via cookies to improve site user experience.

Note on Payment Security: ShopVolt does not store or handle your complete debit/credit card numbers or banking PINs. All financial transactions are processed securely through certified third-party payment gateways (such as Paystack, Flutterwave, or bank transfer channels).

2. Legal Basis and How We Use Your Data

We process your personal information under the following legal grounds:

  • Contract Performance: To process, confirm, ship, and deliver your gadget orders to your location in Nigeria.
  • Customer Communication: To send order updates, tracking details, or address inquiries made via call/WhatsApp at 07064666403.
  • Legitimate Interests: To prevent fraud, secure our platform, and improve our services.
  • Consent: To send promotional offers or updates (where you have explicitly consented to receive marketing materials).

3. Data Sharing and Disclosure

We respect your privacy and will never sell or rent your personal information to third parties. We only share data with trusted third parties strictly necessary for business operations:

  • Logistics & Delivery Partners: Couriers and logistics drivers who need your contact phone number and address to complete nationwide home delivery.
  • Payment Processors: Authorized financial service providers to verify payments.
  • Legal Obligations: If required by Nigerian law enforcement, court orders, or statutory regulatory bodies such as the Nigeria Data Protection Commission (NDPC).

4. Cookies and Web Analytics

ShopVolt uses cookies and similar tracking technologies to store your preferences, analyze web traffic, and enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the website may not function optimal as a result.

5. Data Security & Storage

We employ appropriate technical and organizational safeguards (including SSL encryption and secure servers) to prevent unauthorized access, loss, alteration, or disclosure of your personal data.

We retain your personal data only as long as necessary to fulfill order requirements, satisfy tax/accounting regulations, or resolve potential disputes.

6. Your Data Rights Under the NDPA 2023

Under the Nigeria Data Protection Act, you have the following rights regarding your personal information:

  • Right to Access: You can request copies of the personal data we hold about you.
  • Right to Rectification: You can request that we update or correct inaccurate data.
  • Right to Erasure (Deletion): You can request that we delete your personal information, subject to legal retention obligations.
  • Right to Withdraw Consent: You can withdraw consent for marketing or promotional communications at any time.

To exercise any of these rights, please contact our support team.

7. Third-Party Links

Our website may contain links to third-party services or social media platforms. ShopVolt is not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal regulations or operational updates. Any revisions will be published on this page with an updated “Effective Date”.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: